Research is formalized curiosity. It is poking and prying with a purpose.
Zora Neale Hurston
I am passionate about making processes, and interfaces relevant (and understandable) to the user, in a way that works for the context they are in. This requires teamwork, and I enjoy collaborating with designers, content strategists, project and product managers, programmers, data scientists, and other stakeholders.
I am an insatiably curious UX researcher and all-around UX professional. While I have been mostly working as a mixed methods UX researcher, I am also skilled in information architecture, design, and content strategy.
Testimonials
Emily Baldi – managed my work at McKesson:
Agnes excels in conducting comprehensive user research, blending quantitative and qualitative methodologies to uncover deep insights. Her attention to detail is impeccable, ensuring that every aspect of her research is meticulously executed and analyzed. I have had the pleasure of witnessing Agnes interact with research participants, and her kind and warm demeanor creates a comfortable environment that encourages open and honest feedback.
One of Agnes’s greatest strengths is her background in education, which provides her with a unique perspective when evaluating user experiences, particularly in understanding how users learn and adapt to new interfaces or products. Agnes is not only a skilled researcher but also a valuable team member. She is always willing to collaborate, share insights, and support her colleagues. Her positive attitude and enthusiasm for her work are infectious and contribute to a vibrant team dynamic.
I highly recommend Agnes Kiss for any role requiring a talented and versatile user researcher. Her proficiency in mixed-methods research, attention to detail, empathy with participants, usability expertise, and educational background make her a standout professional in her field.
I have had the delight of working with Agnes in our role supporting McKesson as UX Lead and UX Researcher respectively. Agnes excels in conducting comprehensive user research, blending quantitative and qualitative methodologies to uncover deep insights. Her attention to detail is impeccable, ensuring that every aspect of her research is meticulously executed and analyzed. I have had the pleasure of witnessing Agnes interact with research participants, and her kind and warm demeanor creates a comfortable environment that encourages open and honest feedback. One of Agnes’s greatest strengths is her background in education, which provides her with a unique perspective when evaluating user experiences, particularly in understanding how users learn and adapt to new interfaces or products. Agnes is not only a skilled researcher but also a valuable team member. She is always willing to collaborate, share insights, and support her colleagues. Her positive attitude and enthusiasm for her work are infectious and contribute to a vibrant team dynamic. I highly recommend Agnes Kiss for any role requiring a talented and versatile user researcher. Her proficiency in mixed-methods research, attention to detail, empathy with participants, usability expertise, and educational background make her a standout professional in her field.
Layna Dugan – UX Director at PwC
I cannot say enough good things about Agnes… but I’ll give it a try. She is extremely thoughtful in her approach to research, constantly probing and challenging in all the right ways. Her deliverables consistently exceed expectations. She doesn’t wait to be told what to do, showing impressive initiative when she’s passionate about a topic. Even though she has years of experience and is often (or always) the smartest person in the room, she is humble, open to feedback and always looking for ways to improve. She’s also just really funny and if you’re going to spend 8+ hours a day working with someone, that helps. If you get the opportunity to work with her- take it. You won’t be disappointed!
Janderson Sarquis UX Designer – worked on the same team
How incredible it is to be able to share all the knowledge that Agnes can bring to a design project. Her questioning and facilitating mind leads everyone to have assertive reflections on what we are dealing with. She is always involved with the process that precedes research, she helped me a lot in building prototypes and I was able to follow the way she conducts interviews and usability tests, seeing her make the most of her time and improvising during the script was a great learning experience. In addition to being a great professional, Anges is a captivating person and it is an honor to share the same work environment with her.
Ginnifer Mastarone, PhD UX Research Lead
Agnes is wonderful to work with. She is so thoughtful in how she approaches UX research and, in particular, information architecture. One of Agnes’ many strengths is her willingness to jump in and help others – she rapidly can grasp new methods and approaches. We worked together on an inclusivity-related initiative that I led. I can honestly say that our efforts were enhanced due to Agnes. I am grateful to have a colleague like her who sees the potential for UX Research to make a tangible difference in how we develop technologies.
Rich Harrison. Product Design Leader
Agnes and I serve together on the Minnesota chapter of the User Experience Professionals Association (UXPA) board. Agnes is our Educational Chair. We also work together as mentors supporting a small group of designers. Working with Agnes is an inspiring experience full of learning and discovery. I enjoy her unique perspectives and deep commitment to design. Agnes is a very strong advocate for users; she understands them and she represents them in ways that benefit everyone. Agnes is very generous about sharing new insights from her discovery research. As a tenacious reader and lifelong learner, she has become a trusted resource for our design community. It is very rewarding to see how Agnes’ experience supports the designers we are mentoring.
Agnes is a natural leader and teacher. She excels at conducting and converting user research into pragmatic solutions. She can effectively transfer this knowledge to the team in a way that empowers everyone involved. Put simply, working with Agnes will make you better. I recommend her to any team, organization, or effort that cares about user-centered design and building better products.
